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Rick Esgate joins Blueprint Dental as Business Development Manager

By Blog, NEWS, What's New

We’re really excited to introduce Rick Esgate, who has joined Blueprint Dental as Business Development Manager, responsible for our digital laboratory solutions.

Rick has 17 years of experience as a dental technician, during which time he specialised in digital workflows. He also has 7 years experience in clinical digital dentistry, including sales and technical support and training, so is ideally placed to slot straight into our business development team to help dental laboratories across the UK make the most of new innovations and digital solutions available to them.

We asked Rick “Why Blueprint Dental?” 

Rick says. “A big factor in coming to work at Blueprint is the reputation of the company. Blueprint have always been known for their high standard when it comes to installations and after sales support. This has always been something I strive for too and I feel my values align with theirs. 

“Another important factor was already knowing some of the current employees and having a massive amount of trust and faith in their abilities. I knew I was making the right choice. Having met Sharaz, I instantly recognised he was someone who really understands the dental market and particularly digital dentistry, which makes a huge difference to me as well.”

In response Sharaz Mir, Sales & Marketing Director of Blueprint Dental commented, “We are really pleased to have Rick as part of the Blueprint family. Being an experienced dental technician, as well as his extensive knowledge of digital workflows will ensure Blueprint continues to support dental labs across the country successfully adopt digital solutions and techniques.”

When not at work Rick enjoys long walks with his family and dog – a 2 year old Sprocker called Nellie. He also has a large collection of vinyl records which he prefers listening to over watching TV.

Or you might find him enjoying a few pints and watching Leeds United lose at the weekend. (His words, not ours!)

To contact Rick, please email or call  0753 905 2860

Connect with Rick on LinkedIn

Project Management for new dental practice

Bridging the Gap between Dentistry and Construction

By Uncategorized

When it comes to realising your vision of a dream dental practice which has been ideally crafted to suit your unique needs, there are several approaches to the construction process that need to be considered at length. Once you’ve embarked on a set path it’s costly and time consuming to suddenly change direction, so you must do your homework, take references and make informed decisions from day one. Once you commit yourself to a construction method you must be sure that the process you have chosen is the one most suited to your requirements.

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Dentists have several options open to them.

They can refurbish their current practice, but due to the space available and the necessity to treat existing patients this will always impose limitations.

Alternatively, they can purchase a new site and complete the fit out works before moving their staff and equipment across. This is obviously the best scenario, but finding a new building within your current catchment area may not be possible, indeed you may already own the freehold of your practice or be tied into a long lease.

This is why every project will need a bespoke solution.

The DIY Approach

Think of it as doing a dental procedure on yourself by looking in a mirror; it may look like an easy job in the beginning, but once you start it soon becomes apparent that it’s far from simple.

By designing your own practice and project managing the construction phase using local tradesmen, dentists will undoubtedly save money at the front end. However, on reflection this can be a potential minefield, full of divided responsibility issues and potentially unreliable tradesmen, which can lead to significant project delays. It will require your undivided attention to make sure things are running smoothly on site and that the relevant materials have arrived on time. If they haven’t, or a particular trade has overrun on the project, the tradesmen coming in later in the schedule can be delayed and before you know it your time scales have slipped and your costs are spiralling.

Have you, as a dentist, the experience required to design the building? Are you up to date with the correct commercial fire regulations? Do you have a detailed knowledge of your plumbing and power requirements? Have you worked with the correct spatial requirements required for DDA approvals?

And these considerations are just the tip of the iceberg. You will still need to deal with building control, file correct risk assessments and health and safety information and be responsible for all the CDM’s on the site.

It is not reasonable to expect a dental professional to master the skills of design and construction overnight and the time you spend sat at a drawing board trying to rectifying costly mistakes, could be better spent working on ways to improve patient outcomes and maximise profits for your dental business.


In reality, the sensible decision of which procurement route to take comes down to two very different choices.

Either “The Architectural Route” ie. adopt the traditional Architect, Quantity Surveyor (QS), tender and local builder route


“The Design and Build Route” ie. appoint a one stop shop design and build company – and preferably one with plenty of experience in building new dental practices.

1. The Architectural Route

Dentists may well know an architect or be recommended to one by a friend or colleague. Undoubtedly, they may enjoy the experience of working with an individual who is both creative and passionate about their design. Consider, however, that in most cases the building you are fitting out is already in existence. Therefore, do you need the services of someone who specialises in new building construction, or are you actually employing the services of an interior designer at a qualified architects rates? That said, this tried and tested approach to construction should mean that a dentist can be sure he or she gets the best value for money when the project is sent out to tender.

Or do they ?

A recent survey carried out by a leading London Surveyors stated that, on average, most final accounts on tendered projects end up being 20% higher than the initial contract value. This is because main contractors are often seasoned players in the market and know that to win a project via a tender they must keep their prices low at the outset. There is certainly no advantage to highlight any design issues or omissions in the original scope of works. They are far more likely to seize the opportunity of claiming for extras on every alteration to the original design. Once a contractor is on site it is very difficult for the client to argue over additional fees as they may well be holding up future works and therefore haemorrhaging money at both ends of the project.

Undeniably, working with some architects can be very rewarding if this is your preferred route and is indeed suited to large corporate construction where all parties understand how the process works. Each player will have a full team of experts behind them and play the contractual game until a settlement is reached. This however does not suit the individual practitioner, who neither has the time or money to play this expensive game. It is worth noting at this point that if you decide to appoint an Architect, insist that their fee is not based on a percentage of the project value, as there seems little incentive for the Architect to try to reduce costs on your behalf.

Other issues to consider are who will project manage your job? Will it be the responsibility of your Architect, your QS, or you ? Who will make sure the latest health and safety regulations are adhered to etc?


2. The Design & Build Route

Deciding to use an experienced design and build company to handle the whole project could be a far safer option.

With the dentist working closely with the designers, it is far more likely that a design solution will be found that not only works from the dentist’s logistical movement, but also within his or her budgetary requirements. This is achieved by the design team working alongside their estimating team from conception, building up the design around the dentist’s requirements and budget.

Only when the dentist is happy that all concerns have been satisfied and needs met, will the company begin construction. The dentist knows who is ultimately responsible for producing the approved design within the agreed budget and that all the responsibility for the project is down to one company. This in turn speeds up the whole project, because everyone involved is reading from the same page, making completion of the project on time and within budget much easier.

So, when selecting any contractor try and choose an expert in construction. Many equipment suppliers work very closely with dedicated healthcare build teams, who have extensive knowledge of the market, so it is best to take advice or recommendations from them in the first instance.  You will be safe in the knowledge that the equipment suppliers have worked with the contractors previously making project management much simpler and smoother.

It is far more prudent to select your equipment from your chosen supplier and then work with a building company that does not try and sell dental equipment or cabinetry. This way you are safe in the knowledge you are employing an expert and not a “jack of all trades.”

Child_Patient & Dentist

To find out more about how Blueprint Dental can help you with your construction project, call us now on 0800 228 9828 or simply complete the form below...

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Blueprint Dental welcome Kayleigh Bezzant to their digital dentistry team

By Blog, NEWS, What's New

We’re really excited to announce that Kayleigh Bezzant has joined Blueprint Dental as our newest Business Development Manager, responsible for our digital dentistry solutions across the UK.

Kayleigh has a passion for digital technology in the dental field, especially in the areas of CAD/CAM and digital imaging, where she has gained excellent experience over the last several years.

After leaving university with a BSc (Hons) degree in Biomedical Science, Kayleigh joined the UK dentistry industry as an account manager for consumable products, in what she thought would be just a stop gap role! She then went on to be field based specialising in loupes and surgical products until she discovered the exciting new area of digital dentistry.

Says Kayleigh of her role, “The beauty of digital dentistry is the products can be integrated at any time and when the practice is ready. 

“I enjoy helping educate practices on how to introduce digital workflows and finding the right digital solution(s).”

Sharaz Mir, Sales & Marketing Director of Blueprint commented, “We are delighted to welcome Kayleigh to the Blueprint family. Her experience and expertise in the digital field, as well as in dentistry more widely, will help us continue to help dental practices all over the UK successfully adopt digital solutions and techniques.”

Outside of work Kayleigh enjoys Crossfit and fitness events, is a keen gardener and loves to grow her own vegetables. 

She also loves to travel and is trying to visit 40 countries before she is 40 (She has 11 more to go!). 

To contact Kayleigh, please email or call 07300 792 166

Connect with Kayleigh on LinkedIn


Meet the Blueprint Family – Will Cunningham

By Blog, NEWS

Here’s the next in our ‘Meet the Blueprint family’ blog series

In the next of our “Meet the Blueprint Family’ series, we’re introducing Will Cunningham, our Business Development Manager for Surgeries.

Read on to find out more!


Will’s been an integral part of the Blueprint family since joining us in 2015, having been brought up in Surrey. After gaining qualifications in engineering and aeronautical engineering, he started his professional career with Nokia Telecommunications, ‘stumbling’ (his words, not ours!) into the world of dental as a field service engineer around the year 2000.

This proved to be an excellent technical foundation to facilitate his move into dental sales in 2004. Since then he’s worked for a number of high profile dental companies and never looked back…

Will’s years of dedication to the dental equipment industry have provided him with a huge amount of experience which he draws upon whenever he’s talking to new and existing Blueprint customers.

Whether their requirement is for a single chair replacement or complete new turnkey surgery project, Will has the experience and expertise to recommend the best solution for the dentist, the practice and their patients.


Speak to any of our dental surgery customers and we’re pretty sure they’ll speak really highly of Will and his extensive knowledge of dental workflows and equipment choices. And that goes far beyond the advice needed when looking at a new dental chair.

He’ll help you plan and co-ordinate all those other areas like cabinetry and plant equipment, which may not be at the centre of your working world like your dental chair, but are equally as important in the smooth and ergonomic running of your practice


In his own words, Will describes his role as follows:

“Working with all the various customers means every day presents new challenges, which I really enjoy solving. Ultimately the aim is to keep our practitioners happy & smiling, by delivering full term key solutions, assisted by our internal service team and support networks.

After all, where there’s a Will, there’s a way!!”

Outside of work, Will has a wide range of hobbies and interests, including classic cars, building watches and going to the theatre.

He’s also a keen cyclist and enjoys swimming and walking.

And when he’s at home, he enjoys relaxing with his partner Lucy and their cat.

Image of Will Cunningham

If you have a forthcoming surgery project, whether it’s a single piece of kit, a refurbishment project or complete new squat practice, you can contact Will on 07947 932 814 or via email here.

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How to find the best dental equipment suppliers in London, UK

By Blog, NEWS

As a dentist or dental technician, you know the importance of having reliable and high-quality dental equipment and you want to make sure you’re getting the best quality products available.

When it comes to finding the best suppliers of dental equipment in the London area, and indeed the UK, there are many options to choose from and it’s important to do your research before taking the plunge.

In this blog post, we’ll discuss some important factors to consider when choosing a dental equipment supplier.

So, whether you’re looking for new equipment or just want to explore your options, read on for some helpful tips!

First Impressions Count

Where to start?

Many dental professionals will start with a search of potential suppliers’ websites. You’ll get an immediate feel for the supplier and perhaps even start to filter down your equipment choices based on the information on the website.

If you decide to fill in a contact form for a callback or to arrange a demo from the website, the response time for you to hear back from the supplier is often a good indicator of their levels of customer service and responsiveness.

Alternatively, you may have had a potential supplier recommended to you via a colleague and decide to make your first contact by phone. Again, you’ll get an immediate impression of the company, how knowledgeable and friendly its customer service team is and their ability to meet your requirements, all from that initial point of contact.

Do they represent top dental brands?

Which suppliers offer the top dental brands? You may well have a favoured brand in mind. One that you’ve used before or heard great things about, so this may help you with your search.

The most recognised and reputed dental brands across the world get the top picks of the best distributors and will have stringent requirements in place when awarding distributorships. After all, their own reputations are at stake here too.

So, our advice is to look at what brands a dental equipment supplier offers in their product portfolio. The top global dental equipment companies will only do business with distributors whose sales & customer service teams are properly trained on their products and whose service engineers carrying out routine or unplanned maintenance are factory trained.

And offer the latest product ranges?

This goes hand in hand with the branding section above. If you’re looking for some new kit, the chances are you’d like something sleek and modern from the latest ranges, whether you’re talking about a new dental chair or imaging unit for your dental practice or upgraded equipment for your dental lab.

Again, you’ll soon get the idea of who is offering cutting edge kit by having a browse on their website or making a quick call into the office.

Finding the Dream Team

So, you’ve got your eye on a couple of pieces of new, shiny equipment and it may well be available from more than one supplier. We know that. That’s life, but who are you going to put your faith in?

Sure, pricing is important and we’ll cover that later, but so is the relationship with the supplier.

In most cases a piece of equipment for your dental surgery or laboratory will last 7-10 years, so picking a team who you can work with, who offer industry-leading customer service  and who are going to be around to support you over the lifetime of your equipment is really important. You don’t want to be left high and dry after a couple of years with a supplier who no longer exists!

Choose a well established, long standing supplier with a professional and experienced team and, hey we’d say, if you can find a bunch of people who love the dental business and are great to work with, well that’s just an added bonus too!

After sales service must be second to none too

We’ll cover the importance of high quality after sales service in a separate blog, but suffice to say it’s really important. All kit needs maintaining to keep it in tip top working order, enabling you to keep a healthy flow of patients coming through your surgery.

Location & Response Time

Also consider where the supplier is located themselves. This is particularly important for dental practices in the London area, where travel time for the supplier to get to you may be extended if they are based outside of the area.

Their ability to support you will be impacted by the distance they need to travel to support you. And in the London area, we all know that even covering the shortest of distances can take a long time, so choosing a supplier with a local office and service support engineers will rapidly improve their response times to you.

Competitive Prices

You want the best deal, right? Of course you do!

But remember, there is always an element of ‘you get what you pay for’.

Seek out a supplier whose pricing for your project is fair, clear and, yes, competitive. It may not be the cheapest, but that doesn’t mean it’s not the best deal for you overall. Look at what the pricing does include and, perhaps more importantly, what it doesn’t, before committing your hard earned surgery cash to a project.

Ready to choose? Why not consider Blueprint Dental?

At Blueprint Dental, we’re pretty sure we can tick all the boxes we mention above.

Blueprint Dental is different and we’re proud of that fact.

Located in south west London, we are dedicated to providing our customers with the best possible and a deeply personal service, whether you’re a dentist or dental technician.

We pride ourselves on being the most recommended and trusted source of dental equipment and service in the London area, indeed in the UK as a whole. We carry only top-of-the-line products from leading global brands, so you can rest assured knowing that you’re getting the best possible value for your money. Plus, our team of experienced professionals is always on hand to help you find exactly what you need, no matter what your needs may be.

Make us your first port of call and contact us today to learn more about our products and services can help you and your patients.

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